eSIM Air - Activation, Troubleshooting & Secure Connectivity

eSIM Air - Activation, Troubleshooting & Secure Connectivity

Instant Activation – No waiting for a SIM card delivery.
✔ Global Coverage – Works in over 140+ countries.
✔ Eco-Friendly – No plastic waste.
✔ More Secure – No risk of SIM swapping fraud.
✔ Perfect for Travelers – Switch networks in seconds.

🔒 eSIM Air is the safest and easiest way to stay connected worldwide!

2. How to Activate eSIM Air – Step-by-Step Guide

Before activation, make sure you have a stable Wi-Fi or mobile data connection.

📩 Check Your Email:

Once you purchase your eSIM, you’ll receive an email from eSIM Air containing:

A QR Code (for quick activation).
✅ Manual activation details (SM-DP+ Address & Activation Code).

2.1 How to Activate eSIM on iPhone (iOS 13 & Newer)


📌 Compatible with iPhone XS, XR, 11, 12, 13, 14, 15, and newer models

🔹 QR Code Activation (Recommended)

1. Go to Settings > Cellular (or Mobile Data).
2. Tap Add eSIM.
3. Choose Use QR Code and scan the eSIM Air QR code.
4. Follow on-screen instructions and confirm activation.
5. Set eSIM Air as your default mobile data plan and enable roaming.

🔹 Manual Activation (If QR Code Fails)

1. Go to Settings > Cellular > Add eSIM.
2. Tap Enter Details Manually.
3. Enter the SM-DP+ Address & Activation Code (found in your email).
4. Complete activation and set eSIM Air as your data plan.

🔹 Enable Roaming for eSIM Air on iPhone

1. Go to Settings > Cellular.
2. Select eSIM Air as your active SIM.
3. Toggle Data Roaming ON.

2.2 How to Activate eSIM on Samsung Galaxy


📌 Compatible with Galaxy S20, S21, S22, S23, Z Fold, and newer models

🔹 QR Code Activation

1. Go to Settings > Connections > SIM Manager.
2. Tap Add Mobile Plan > Scan QR Code.
3. Scan the eSIM Air QR code and follow the setup process.

🔹 Manual Activation

1. Go to Settings > Connections > SIM Manager.
2. Tap Add Mobile Plan > Enter Manually.
3. Enter the SM-DP+ Address & Activation Code.

🔹 Enable Roaming on Samsung

1. Go to Settings > Connections > Mobile Networks.
2. Enable Data Roaming.

2.3 How to Activate eSIM on Google Pixel


📌 Compatible with Pixel 4, 5, 6, 7, 8, and newer models

🔹 QR Code Activation

1. Go to Settings > Network & Internet > SIMs.
2. Tap Download a SIM Instead?.
3. Scan the eSIM Air QR code.

🔹 Manual Activation

1. Go to Settings > Network & Internet > SIMs.
2. Tap Enter Details Manually.
3. Enter the SM-DP+ Address & Activation Code.

🔹 Enable Roaming on Pixel

1. Go to Settings > Network & Internet > Mobile Network.
2. Toggle Roaming ON.

3. Troubleshooting Guide – Fix Common eSIM Issues

3.1 eSIM Not Activating?

🔍 Possible Causes:

Your phone doesn’t support eSIM.
Activation details were entered incorrectly.
Wi-Fi or mobile data is unstable.
The QR code isn’t scanning properly.

✅ Fixes:

✔ Check if your phone supports eSIM technology.
✔ Use a stable Wi-Fi connection during activation.
✔ Restart your phone and try again.
✔ Enter activation details manually if QR scanning fails.

3.2 No Network Signal After Activation?

🔍 Possible Causes:

eSIM is activated but not selected as the main SIM.
Data roaming is turned off.
Your phone is in airplane mode.

✅ Fixes:

✔ Go to Settings > Cellular/Mobile Data and set eSIM Air as your active SIM.
✔ Enable Data Roaming.
✔ Toggle Airplane Mode ON & OFF to refresh the network.

3.3 Internet Not Working?

🔍 Possible Causes:

Network congestion or poor coverage.
eSIM is not set as the primary data SIM.

✅ Fixes:

✔ Try switching networks manually (Settings > Carrier Selection).
✔ Restart your phone and reconnect.

3.4 QR Code Won’t Scan?

🔍 Possible Causes:

The QR code is blurry.
Your camera is dirty or scratched.

✅ Fixes:

✔ Make sure the QR code is well-lit and clear.
✔ Clean your camera lens and try again.
✔ Enter activation details manually.

3.5 Lost eSIM or Changed Phone?

📌 Each eSIM profile can only be downloaded once. If you reset your phone or switch devices, you may need a new QR code.

✅ How to Get a New eSIM?

✔ Contact eSIM Air Support – We can reissue your eSIM in most cases.

4. Is eSIM Secure? Your Privacy is Protected

🔒 Yes! eSIM Air is 100% secure.

✔ No risk of SIM swapping fraud – eSIM can’t be physically stolen.
✔ Encrypted activation process – Your data is protected.
✔ Remains locked to your device – Prevents unauthorized access.

💡 Your eSIM and personal information are always safe!

Instant Activation | Global Coverage | Secure eSIM Technology I
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